WRITE US
We love to hear from our Customers!
Fill out the form below and there's a good chance we'll get right back to you. We know, we know, people hate filling out those little forms. Seriously, though, it's your best bet.
Frequently, people ask us the same questions over and over. So check this list of frequently asked questions before you write us. If you're wondering how many items are available in today's sale, or when we'll put prices in the blog entries, save yourself some time and read our standard replies instead of writing.
There are a few good reasons to write directly to our email addresses. Check out the reasons on the right to see if you qualify.
WHAT DO YOU HAVE TO SAY?
WHO ARE YOU?
Got an email address so we can write you?
E-mail addresses
Please, please, PLEASE read carefully before you send an email. Make sure your issue is appropriate to the address you click on. If you send a service question to the sales department.
One last try, before you write us: did you email us in the last 24hrs? It might be the fastest way to get an answer, if you can wade through the crazies. Ok, on to our addresses:
To request a final return of a defective product not a product you dont like, not a product you regret buying, not to ask us a question about some other topic, NOTHING ELSE: info@icedtime.com
To attempt to change an order-in-progress, or to resolve initial post-receipt issues (other than straight return requests): info@icedtime.com
To recommend a product for icedtime to add to our collection or to become an affilate, or if you are a manufacturer seeking the exposure of selling through icedtimet.com: info@icedtime.com
To report a bug / unintended website feature: info@icedtime.com
